TERMS AND CONDITIONS

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SECTION 1 – PERSONAL DATA COLLECTION

When you make a purchase on our website, the personal information you provide us, such as your name, address, and e-mail address are collected as part of our buying and selling process

When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address, which allows us to obtain more details about the browser and operating system you are using.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

 

 SECTION 2 – CONSENT

How do you get my consent?

When you provide us with your personal information to complete a transaction, validate your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to the collection and use of your information for that purpose only.

If we ask you to provide us with your personal information for any other reason, such as marketing purposes, you will be asked directly for your express consent, or given the opportunity to decline.

How do I withdraw my consent?

If you change your mind after giving your consent, and no longer consent to our contacting you, collecting your information or disclosing it, you may advise us by contacting us at [email protected].

 

SECTION 3 – TERMINATION

You may close your Ecocat account or cancel your subscription at any time by contacting us by email ([email protected]) or by logging into your account using the following address:  https://www.ecocatlitter.ca/my-account

 

SECTION 4 – PAYMENT

If you make your purchase through a direct payment gateway, then Shopify will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction information is retained for as long as necessary to complete your order. When you make your first purchase, your credit card information will be saved for future purchases with Ecocat. Thereafter, all your purchases will automatically be charged to that credit card unless you notify us in advance by email at [email protected]

All direct payment gateways comply with the PCI-DSS standard, managed by the PCI Security Standards Council, which is the result of a joint effort by companies such as Visa, MasterCard, American Express and Discover.

The PCI-DSS requirements ensure the secure processing of credit card data by our store and its service providers.

 

SECTION 5 – SERVICES PROVIDED BY THIRD PARTIES

In general, the third-party suppliers we partner with only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide for your purchase transactions.

With respect to these suppliers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information.

You should keep in mind that some suppliers (or their facilities) may be located in a jurisdiction that is different from yours or ours. If you decide to proceed with a transaction that requires the services of a third-party provider, your information may be treated in accordance with the laws of that jurisdiction.

 

SECTION 6 – SECURITY

We take reasonable precautions and follow best industry practices to ensure that your personal data is not lost, misappropriated, accessed, disclosed, altered, or inappropriately destroyed.

If you provide us with your credit card information, it will be encrypted using the SSL security protocol and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all the requirements of the PCI-DSS standard and implement additional standards that are generally accepted by the industry.

 

SECTION 7 – AGE OF CONSENT

By using this website, you declare that you are at least the age of majority for your state or province of residence, and that you have given us your consent to allow any minor in your care to use this website.

 

SECTION 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to change this Privacy Policy at any time, so be sure to review it frequently. Changes and clarifications will be effective immediately upon posting on the website. If we make any changes to the content of this policy, we will notify you here to update so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it, if any.

 

QUESTIONS AND CONTACT INFORMATION

To review, correct, amend or delete any personal information we have about you, to file a complaint or for more information, contact our Privacy Officer at [email protected].